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Frequently Asked Questions

ow do you clean a crystal chandelier?

emember to unplug your chandelier before you start cleaning it and always let it dry completely before switching it back on.
ou do not need to remove individual parts from the chandelier to clean it. For a thin layer of dust use a dry anti-static duster. You should wear white cotton gloves to prevent fingerprints. If the chandelier is very dusty simply add a little washing-up liquid to lukewarm water. Using a lint-free cotton cloth carefully wipe each individual crystal from top to bottom, then dry with a clean cloth.

ow is the height measured, does it include the chain?

he length of the chain is not included in the height measurement. It is measured from the very bottom of the chandelier (usually a crystal ball or a brass knob) to the highest point of the actual chandelier.

ow high should I hang the chandelier?

f you are hanging the chandelier above a table the rule is that the lower it hangs the more elegant it looks. Just make sure that when sitting down the guests can easily see each other across the table. If you are hanging the chandelier in the centre of a room instead of above a table that you allow about 2 meters free height for people to walk freely below it.

s it safe to lights the candles?

s always when lighting candles you should never leave them unattended. Use non drip candles if possible and never leave windows or doors open. Candles and draft is not a good combination! Also, avoid hanging pendants too close to curtains or too close to the ceiling. To create a really nice and inviting atmosphere install dimmer switches to you chandelier so that you can dim down the electric lights when you light the candles.

s there not a risk that my chandelier will be damaged in transport?

ur chandeliers are very well packed in sturdy boxes that are filled with plastic bits so that the chandelier cannot move around during transport. From experience we have very few problems in transport but in the case of any damage we will immediately take the necessary action to rectify the problem.

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